Privacy Policy

Privacy Policy

This privacy policy is designed to address concerns regarding the use of personally identifiable information (PII) of individuals visiting our website. PII, as outlined in Indian privacy law and information security, refers to data that, when used alone or in conjunction with other information, can identify, contact, or locate an individual, or identify an individual in context. Please review our privacy policy meticulously to comprehend how we collect, utilize, protect, or otherwise manage your Personally Identifiable Information in accordance with our website.

Information Collection

What personal information do we collect from individuals visiting our blog, website, or app?

When ordering or registering on our site, you may be prompted to enter your details or any other relevant information to enhance your experience.

Information Gathering

When do we collect information?

Information may be gathered when you register on our site, place an order, or input details on our platform.

Information Utilization

How do we use your information?

The information collected during registration, purchases, newsletter sign-ups, survey responses, or other interactions with our website is utilized to enhance our services and optimize your experience on our platform.

Visitor Information Protection

How do we protect visitor information?

We regularly scan our website for security vulnerabilities to ensure your visit is secure. Additionally, we employ secure networks to safeguard your personal information, accessible only to authorized personnel with strict confidentiality obligations. Furthermore, any sensitive or credit information is encrypted using Secure Socket Layer (SSL) technology. Multiple security measures are implemented during order placement to protect your personal information. All transactions are processed through a secure gateway and are not stored or processed on our servers.

Cookies Usage

Do we use 'cookies'?

We may use cookies for tracking purposes. You have the option to enable browser warnings for each cookie sent or disable cookies through your browser settings. However, note that disabling cookies may affect certain site features, although it will not hinder your ability to place orders. For more details, visit our cookie policy page.

Third-Party Disclosures and Links

Third-party disclosure:

We do not sell, trade, or transfer personally identifiable information to external parties.

Third-party links:

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have their independent privacy policies, and we hold no responsibility for their content or activities. Nevertheless, we strive to protect the integrity of our site and appreciate feedback about these sites.

Privacy Policy Updates and User Control

Users will be notified of any privacy policy changes:

Through our Privacy Policy Page

Users are able to change their personal information:

By logging into their account

Tracking Signals, Behavorial Tracking, and COPPA Compliance

How does our site handle 'do not track' signals?

We honor 'do not track' signals and abstain from tracking, deploying cookies, or using advertising when a Do Not Track (DNT) browser mechanism is active.

Third-party behavioral tracking:

We may allow third-party behavioral tracking.

COPPA compliance:

We do not specifically market to children under 13 as we comply with the Children's Online Privacy Protection Act (COPPA), which empowers parents to control the collection of personal information from children.

Fair Information Practices and Data Breach Notifications

Fair Information Practices:

These principles underlie privacy law in India and have contributed significantly to global data protection laws' development. Comprehending and implementing these principles are essential to comply with various privacy laws safeguarding personal information.

In the event of a data breach, we will take the following responsive action:

Notify users via email within 7 business days.

CAN-SPAM Act Compliance

CAN-SPAM Act compliance:

We collect your email address to process orders, provide order-related information and updates, and may send additional information related to products and/or services. To comply with CAN-SPAM:

- We do not use misleading subjects or email addresses.
- We identify messages as advertisements.
- Our business or site headquarters' physical address is included.
- Compliance with third-party email marketing services is monitored, if used.
- We promptly honor opt-out/unsubscribe requests via the link provided in each email.

To unsubscribe from future emails, follow the instructions at the email's bottom, or email us for prompt removal.

Data Retention and Deletion

We retain your personal data as necessary to provide our services and for legitimate business purposes. Upon request, we will delete or anonymize your personal data unless legally obligated or for our legitimate business interests.

Contact Us
For any questions about this privacy policy or to request data erasure, please contact us using the information below:

Super Gravy,
Shop 110, Unitech Business HUB,
Op BBC, Near Savaliya Circle,
Yogi Chowk, Surat,
Gujarat 395010,
India
support@supergravy.in